Bespoke Support

Shipping policy

At Casa Vincenzo, all orders are processed immediately once they are placed.
Orders are prepared and dispatched the same day mostly or the next business day.

Shipping Within the UAE

We are pleased to offer Free One-Day Delivery across the UAE on all orders with no minimum spend required.

Delivery Time

Once your order is dispatched, it will be delivered within a maximum of 1 business day as per our courier partner’s express delivery service.
You will receive tracking details as soon as your order is shipped.

Delays

While we strive to ensure fast and timely delivery, occasional delays may occur due to:

  • Public holidays
  • Courier service disruptions
  • High-volume sale periods

In such cases, we appreciate your patience and understanding.

Shipping Confirmation

A confirmation email with tracking details will be sent to your registered email address once your order has been shipped.

Need Help?

For any questions or support related to shipping, feel free to contact us at:
📩 info@casavincenzo.com